To Whom It May Concern: This is a letter of appreciation for the services that were given to my husband. At first—out of fear and past reputation of this hospital—we wanted to be transferred to a different facility. But God had a different plan. He had to show us that all of the past reputation of this hospital was misleading. All of the doctors and nurses were excellent. The housekeeping staff and the security guards were very understanding as well. We are grateful and thankful to have Loretto Hospital still here! I have to say thank you and may God continue to bless you.

To Whom It May Concern: I want to thank the personnel and staff at Loretto Hospital. Times, places and things change, and I thank God that this institution has withstood these changes. We need a hospital that cares and services our community. Thank you and may God continue to shine on this institution.

Dear Sir: I want to compliment your entire staff and working team at Loretto Hospital for their cordial and genuine service to patients. All of your workers make individuals feel that they care and are always willing to assist and administer help in whatever capacity they can, to serve every patient that enters the doors of Loretto Hospital. I believe your staff of doctors are qualified to service the public with professionalism and serves the human spirit.

I have been a resident of the Austin Community since 1965. And, I have been coming to Loretto Hospital since 1988. I moved away from the community and came right back. But even when I moved away, I still came to Loretto. I was diagnosed with cancer here; so I have had a few surgeries here as well, one in 1989 and the second surgery was in 2010. I am doing well. I am still here after 24 years. I trust this hospital. They are doing a lot of new things here. Now they provide transportation for patients. My doctors check on me. The doctors at Northwestern, UIC and Rush are also here. This is a step in the right direction. We should support this community and this hospital. We need this hospital in this community. I don’t appreciate having to go somewhere else to get a service I can get right here. I believe we just need to make people accountable to do what they are supposed to do to bring us the service that we deserve.

I came to Loretto to receive treatment and I was also hiding out because I owed so many people money to support my habit. But the Addiction Center actually saved my life; and, my life has never been the same. I am now a volunteer. Patients mean so much to me. Rain, sleet or snow, I’m here every Wednesday, on Sunday’s after church and on some holidays. Where ever I go, I talk about Loretto. I come up here sometimes when I’m feeling lonely but when I start helping other people I no longer remember my own problems. I feel better as I help patients to feel better. I’m still here by the grace of God. I am looking for 15 more years. Thanks to Loretto.

I wasn’t sure about coming here because I had heard such bad things!” Annette Green, a recent heart patient, said about Loretto. I used to always say, take me to Mt. Sanaii. Don’t take me to Loretto. But since I’ve been here, they [referring to Calandra Moore and other attending clinical staff] have been very nice to me. My doctor [Dr. DaSilva] has taken really good care of me. Loretto Hospital is a good hospital. I will definitely come back.

My heart was pumping so hard and I couldn’t breathe. My nurse (LaTania Parks-Hamilton) has been so good with helping me. The doctors here (Loretto) have been diligent about getting tests done and finding the best route to treat me. I definitely feel much better since I’ve come to Loretto.

I came to work that day and just felt very sick. I had symptoms of having a heart attack. So I went down to the emergency room and that’s when I found out that I was having a mild heart attack. I had already started exercising and changing my diet. But I needed to do more of it. I had a chance to meet with the doctors here and they really stressed me developing a healthy lifestyle. I can honestly say that the doctors here were excellent. They really took care of me. I have an excellent cardiologist, Dr. E. Gaddam. I’m just blessed that I didn’t have to have surgery. Dr. E. Gaddam is helping me to watch my diet and has prescribed the proper medications. I’m doing what he says.

Everyone has been excellent. My primary doctor [Dr. Ricardo Dizon] and the pulmonologist [Dr. Amjad Khan] were outstanding.

Mr. Miller, I’d like to commend you on your staff’s expertise, professionalism and compassionate service. I will keep your services in mind and recommend them to anyone who requires them. My experience was extraordinary and your staff are exquisite.